Heidi Arntzen

Heidi Arntzen is an AASW social worker with six years’ clinical experience in mental health and alcohol and other drug settings. She works with adults who are feeling stuck, overwhelmed, or unsure what comes next. Her focus includes stress, anxiety, addictions, trauma and abuse, grief, and depression.

Heidi offers a down-to-earth, practical approach. Sessions are collaborative and paced to suit the person seeking support. She helps people understand what’s been driving their distress and builds everyday coping skills that can be used between sessions.

She often supports people who have been caring for others and are now ready to focus on their own needs. Typical topics include burnout, emotional regulation, self-esteem, life transitions, relationship and family stress, and alcohol or other drug use with harm-reduction and recovery support.

Her practice draws on person-centred, strengths-based, and trauma-informed principles. Heidi blends motivational interviewing, CBT-informed strategies, solution-focused work, psychoeducation and skills development to make sessions practical and action oriented.

Alongside professional experience, she brings lived experience of supporting a loved one through mental health challenges and navigating breast cancer. That background informs her interest in practical supports, coping with caregiver stress, and helping people regain steady routines.

To begin, Heidi suggests a short conversation to see what feels manageable. Clients follow a subscription model that can be cancelled at any time, and session cost varies by location.

Therapeutic approaches and online sessions

Motivational interviewing is a collaborative method that helps people resolve mixed feelings about change. It focuses on listening and guiding conversations so the person can find their own reasons to move forward, which can help with addiction, ambivalence and setting goals.

CBT-informed strategies look at the links between thoughts, feelings and behaviour. Heidi uses short, practical exercises to shift unhelpful patterns and build coping skills for anxiety, low mood and stress.

Finding the right approach is part of the work together. Heidi will discuss options and help choose techniques that match a person’s goals and day-to-day life. That collaborative process includes reviewing what has and hasn’t helped in the past and adjusting methods over time.

Session formats were not specified in the biography, so please confirm current online options before booking. Online sessions can make it simpler to fit therapy into busy routines, reduce travel time and allow shorter check-ins when needed. They also let people use quieter surroundings, avoid being on camera sometimes, or work around work and caregiving commitments.