Nicola Juffs

Nicola Juffs is a counsellor registered with NCPS and has eight years' experience working directly with people in counselling roles. She supports clients with stress, anxiety, grief, low self-esteem and depression, and helps people cope with life changes and questions about life purpose.

Nicola draws on humanistic ideas to keep sessions focused on the person's concerns. She works to create an environment where clients can talk without feeling judged. Conversations often centre on immediate problems and practical next steps as well as the emotions behind them.

Her background includes work in the homeless sector, mental health settings and women's services. Nicola has also worked in employee assistance programme settings and private practice since qualifying as a Humanistic Counsellor in 2017. That range of roles informs how she responds to workplace stress and practical life pressures.

In sessions she uses Client-Centred Therapy and Solution-Focused Therapy approaches. That means listening closely, reflecting what matters to the client, and helping identify small, achievable changes. Nicola often helps people break big worries into manageable tasks and test what works in day-to-day life.

People who book with her can expect a straightforward way of working. Nicola explores current difficulties, short-term goals and steps to try between sessions. She also discusses how the counselling will be structured so the client can decide what feels most helpful for them.

How her approaches translate to online counselling

Client-Centred Therapy focuses on listening and reflecting what matters to the person. It helps when someone wants a non-directive space to talk through feelings and make sense of change. Solution-Focused Therapy concentrates on small, practical steps and spotting what already works. It is useful for stress, workplace problems and deciding next steps in life.

Finding the right approach is part of the work. Nicola will discuss which methods suit the client's goals and preferences and adapt the focus as sessions progress. That conversation is collaborative and aimed at finding ways of working that feel useful for the individual.

The practical benefits of online counselling include fitting sessions into a busy week and reducing travel time. Online work can make it easier to arrange shorter check-ins or evening appointments and to keep therapy alongside work or family commitments. The exact session formats offered should be confirmed before booking to ensure they match the client's needs.