Jen (Jennifer) Luby

Jen Luby is a BACP-registered counsellor in the United Kingdom with three years' experience. She works with people dealing with stress, anxiety, relationship and family concerns, depression, grief, and questions about life purpose. She also helps those facing parenting challenges, career uncertainty, trauma and abuse, and compassion fatigue.

Jen uses a person-centred, relational and trauma-informed way of working. Sessions are collaborative and paced to the individual. She aims to help people clarify what feels stuck and find practical steps forward.

She has experience supporting people who identify as neurodivergent, including autistic people and those with ADHD, and she welcomes people from LGBTQ+ backgrounds and varied class experiences. Jen pays attention to identity, strengths and the specific challenges each person names.

Her training includes counselling studies at the University of Cumbria, a First-Class Honours degree from the University of Central Lancashire, and a Postgraduate Diploma with Merit from the University of Leeds. She is registered with the BACP.

Jen keeps her practice grounded through regular supervision and ongoing learning. In sessions she focuses on listening, making sense of what is happening, and helping people try new ways of coping. That might include practical communication work, planning next steps, or processing painful experiences.

People who are unsure what comes next often begin by completing a short questionnaire and booking an initial session to map out priorities and options.

How therapeutic approaches guide online sessions

Jen describes a person-centred approach that centres the person's experience and priorities. This method involves active listening and reflecting back what matters most, which can help when someone is unsure what to focus on or feels overwhelmed.

She also uses relational ways of working that look at patterns in how people relate to others. This can help with communication problems, relationship strain, and issues that show up in family life by identifying repeated ways of interacting and experimenting with different responses.

Jen says her practice is trauma-informed. That means she pays attention to how past harm can affect current coping and keeps a measured, careful pace when processing difficult memories or reactions.

Finding the right approach is part of the work and happens together. The counsellor will discuss goals, try different methods, and agree what feels most helpful based on the client's needs and preferences.

If you plan to use online sessions, confirm which formats are offered before booking. Online work can make fitting sessions into busy lives easier, for example by avoiding travel and allowing shorter check-ins during a lunch break. It can also mean opting for audio-only if bandwidth is limited, or keeping video for longer therapeutic work. Registered or accredited professionals can help adapt techniques so they work well in a remote setting.