Natalia Potapovska

Natalia Potapovska is an ACA counsellor in Australia with nine years of professional experience. She helps people who are struggling with stress, anxiety, relationship and family concerns, low self‑esteem, and coping with life changes. Natalia speaks English, Russian and Ukrainian and can work with clients from diverse cultural backgrounds.

She uses a client-centred stance that focuses on listening and reflecting what matters to each person. That approach aims to make conversations clear and practical. She also draws on narrative and solution-focused ideas to help people reframe problems and identify small, workable steps forward.

Natalia pays attention to family dynamics and patterns of attachment when those issues matter. She has additional experience with adoption and foster care, blended family issues, fatherhood concerns, and family of origin problems. Other areas listed include chronic illness, cancer, ageing, and coping after disasters.

Sessions tend to be conversational and goal-oriented. Natalia works with people to name pressing concerns, try out different ways of responding, and review what helps between sessions. She encourages gradual changes rather than sudden overhauls.

If someone is unsure how to start, Natalia suggests a short intake to map out priorities and next steps. The first meeting is used to set goals and decide what to focus on in the following sessions.

How her approaches work in online sessions

Client-Centred Therapy focuses on listening closely to each person and reflecting their concerns back in everyday terms. It helps when someone needs a steady conversation that clarifies feelings and priorities.

Narrative Therapy looks at the stories people tell about themselves and their relationships. It helps separate a person from a problem and can be useful for issues like self-esteem, family patterns, or feeling stuck after a change.

She also uses Solution-Focused Therapy to identify small, achievable steps that make a practical difference. That approach is often chosen when someone wants quick strategies to manage stress or improve communication.

Choosing the right mix of approaches is part of the work. The therapist will discuss goals, preferences and what feels most useful, so the plan reflects the client’s needs. This is a collaborative process rather than a fixed prescription.

Session formats are not specified in the biography, so confirm current options before booking. Online sessions can make it easier to fit therapy into a busy week, allow for shorter check-ins when needed, or reduce travel time. They can also adapt to quieter surroundings or times when being on camera is not desirable.