Francesca Martin

Francesca Martin is a BACP-registered counsellor with 17 years' experience in the United Kingdom. She has worked in schools and counselling agencies and has held roles supporting people with alcohol-related issues. Francesca also trained in couples counselling and holds a CPD certificate in online and telephone counselling.

She works with a wide range of concerns including stress, anxiety, relationship difficulties, grief, low self-esteem, coping with life changes, addiction, and issues around intimacy and parenting. She also supports people facing career questions, compassion fatigue, ADHD and depression.

Francesca uses a client-centred approach. Sessions focus on listening, exploring what matters to the person, and helping them find their own options. She does not direct decisions, but helps people make sense of problems and consider next steps.

Her background includes 11 years as a school counsellor and experience at agencies that work with alcohol-related issues. She is also a qualified counselling supervisor and has worked with young people, adults and couples in different settings.

People who choose Francesca often want a straightforward, conversational way to untangle difficult feelings and practical worries. She offers sessions that aim to clarify what feels important now and to identify manageable steps forward.

Client-centred approaches and working online

Francesca works from a client-centred perspective which puts the person’s experience at the heart of sessions. This approach involves listening without directing decisions, reflecting what’s important, and helping people identify options when they face stress, relationship problems, or life changes.

She also brings experience from couples counselling and her background in school and agency settings, which can help when relationship dynamics or transitions are part of the concern. These ways of working focus on understanding how someone sees their situation and on practical next steps rather than prescribing solutions.

Choosing the right approach is part of the work together. Francesca will discuss how client-centred methods might fit the issues raised and will adapt how sessions progress based on the client’s goals and preferences. This is a collaborative process that aims to find a helpful fit rather than a fixed programme.

Her profile notes a CPD certificate in online and telephone counselling, so confirm the exact session formats before booking. Online and telephone options can make it easier to fit sessions into a busy schedule, allow shorter check-ins when needed, and avoid travel time. Together, therapist and client can decide on the most practical arrangement for ongoing sessions.